Returns and Refunds

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Proof of purchase (such as your order confirmation email) is required.


Refunds

Once we receive and inspect your return, we’ll notify you about the status of your refund.

If approved, your refund will be processed to your original method of payment within 5–10 business days.

Please note: Shipping fees are non-refundable.


Exchanges

We only replace items if they are defective or damaged upon arrival


Non-Returnable Items

Certain items are not eligible for return, including:

Gift cards

Discounted or clearance items

Products marked as "Final Sale"


Shipping Returns

To return your product, please contact our customer service team using the contact us form available on peakoffical.com.

You will be responsible for paying shipping costs for returning your item, unless the product arrived defective or incorrect.