Returns and Refunds
Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Proof of purchase (such as your order confirmation email) is required.
Refunds
Once we receive and inspect your return, we’ll notify you about the status of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days.
Please note: Shipping fees are non-refundable.
Exchanges
We only replace items if they are defective or damaged upon arrival
Non-Returnable Items
Certain items are not eligible for return, including:
Gift cards
Discounted or clearance items
Products marked as "Final Sale"
Shipping Returns
To return your product, please contact our customer service team using the contact us form available on peakoffical.com.
You will be responsible for paying shipping costs for returning your item, unless the product arrived defective or incorrect.